Student Services

Student Services

This page contains information on the following areas:

Click here for Wellbeing Support Issues

Click here for Expectations

Click here for Restorative Practices

Click here for Attendance Responsibilities

Student Services Team

Student Engagement Team (SET)

The Deputy Principal of Student Engagement with Executive Teachers lead the Student Engagement Team (SET). Together with the Year Coordinators, Psychologist, School Youth Health Nurse, the Aboriginal and Torres Strait Islander Education Officer, the Careers Officer and the Targeted Support Team work with students, parents, teachers, the Directorate of Education and Training and external services to keep students connected to school and engaged in the life of the school. All members of the SET are available for consultation on any matter relating to the education and wellbeing of the students.

A wing of the SET is the Targeted Support Team made up of the Deputy Principal of Student Engagement, Disability Education Contact Officer, Gifted and Talented Coordinator, Gryphon Coordinator and School Psychologist. This team works together to identify students requiring additional academic assistance and ensure resources are allocated to meet this need.

Year Coordinators oversee and develop a close working knowledge of the dynamics within their year group, all its sub-groups and the individual students within the groups (classes, friendship groups, tutor groups). The Year Coordinator works closely with SET leaders and their Tutor Teacher cohort to develop and implement support programs and events to support all students in their year.

Tutor Teachers, wherever possible, follow their tutor class from Year 7 to Year 10 and monitor each student’s academic and social development and is the first point of contact between students and the staff and between the school and parents. Parents are encouraged to contact their child’s Tutor Teacher for information about general academic concerns and health and wellbeing concerns. The Tutor Teacher can advise who to contact for specific concerns.

The School Psychologist provides direct support or interventions to students, consult with teachers and families, or work alongside other members of the SET members (school youth health nurse, school social worker, youth worker) to assist students to thrive in their school environment.  School psychologists may also work with the school executive team on school-wide practices and procedures, as well as collaborate with community providers to co-ordinate services for students.

Our School Psychologist works three and a half days a week. Referral to the School Psychologist can be through direct student request, parent request but is most often through the Triage Team made up of SET members.

The School Youth Health Nurse promotes positive health outcomes for young people and their families. Our School Nurse works two days a week. Referral to the School Nurse is through direct student request but is most often through the Triage Team made up of SET members.

They support our high school community to adopt a whole-of-school approach to address contemporary health and social issues that face young people and their families. The goal is to help young people have a safe and healthy transition into adulthood.

The Aboriginal and Torres Strait Islander Education Officer (IEO) supports schools to build their Cultural Integrity to meet the needs and aspirations of all Aboriginal and Torres Strait Islander students.

The day-to-day work of an IEO involves building strong collaborative relationships, supporting school leaders and classroom teachers to improve their knowledge and practice of cultural integrity, and developing and sourcing teaching and learning resources related to Aboriginal and Torres Strait Islanders histories and culture. IEOs also support schools to build relationships and understanding between Aboriginal and Torres Strait Islander and non-Indigenous students, families, and community members.

Any member of the SET can be contacted through the school switch on 61423888.

back to top

Pastoral Care

Our pastoral care program is focused on providing a holistic approach to personal, social and academic wellbeing. The program is age appropriate and has the flexibility to respond to emerging issues as required. The program is run through tutor groups, with daily contact each morning and a one-hour session each fortnight. The program is facilitated by the Tutor Group Teachers, with support from Year Coordinators and the Pastoral Care Executive Teacher.

back to top

Career/WEX/Transition and FLO Education

The Careers / WEX Advisor leads and delivers a range of career and transition services which includes:

  • Assisting students to access quality workplace learning programs (WEX, VLOs and ASbAs)
  • Assisting students to access and engage in vocational learning pathways
  • Building school / community / industry partnerships
  • Pathways Planning (career education) using the Pathways website
  • Workplace learning programs
  • Canberra CareersXpo excursion
  • Transition Network Groups
  • Resume preparation

Students and parents can speak to our careers officer by making an appointment through the SET.

back to top

Crisis intervention or counselling

For crisis intervention or counselling, please click on the website links below which may be of assistance.


Batyr is a social enterprise that focuses on preventative education in the area of young people's mental health

Kids Help Line

Kids Helpline is a free, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web ph: 1800 55 1800


ReachOut is anonymous open 24/7 and filled with loads of info, stories, videos and forums where you can connect with others going through the same stuff as you.


Headspace is the national youth mental health foundation. It helps young people who are going through a tough time.


Online and telephone counselling service for young people.

Beyond Blue

Beyond Blue is an organisation working to increase awareness and understanding of depression, anxiety and related substance-use issues around Australia.


Lifeline provides access to crisis support, suicide prevention and mental health services.

Call: 1311 14

Black Dog Institute

The Black Dog Institute is a world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar.

The Butterfly Foundation

Dedicated to bringing about change to the culture, policy and practice in the prevention, treatment and support of those affected by eating disorders and negative body image.


MensLine Australia is a unique telephone and online support, information and referral service helping men to deal with relationship problems in a practical and effective way.

Sane Australia

Sane Australia is a national charity working for a better life for people affected by mental illness.


1800 Respect is a national Australian sexual assault and domestic family violence counseling service. There are professionals available 24/7 on the telephone and online providing crisis and trauma counseling services.

Tune In not Out

Tune In Not Out provides 24hr TV and information on life's challenges faced by young people aged 16-25, through videos, real stories, fact sheets and blogs.